Greenwich announces pre-uni wellbeing support with Big White Wall


The University of Greenwich is the first in the country to provide access to an award-winning wellbeing service to prospective students.

The programme will also be available to students holding an offer to study at Greenwich this Autumn.

Big White Wall, which provides a 24/7 online mental health service, is already offered free of charge to existing students at the university. 

A 2019 student survey found that 88% of students felt better after using BWW and 41% of students felt that the service helped them stay on their course. 

Vice-Chancellor of the University, Professor Jane Harrington, said: "At the University of Greenwich our students are at the heart of everything we do. We know that the coronavirus pandemic is causing considerable anxiety and concern to students who are planning their future**.

"I'm clear that as well as an excellent, flexible learning experience, it is essential that we support the health and wellbeing of all of our students - and that this support should start before they join us. I'm really pleased to be working with Big White Wall in the first partnership of its kind in the UK."

Henry Jones, CEO of Big White Wall, said: "I'm delighted to be partnering with the University of Greenwich to pilot offering Big White Wall to their upcoming students. We know that young people on the cusp of embarking on their university life can go through a mixture of feelings from anticipation and excitement to anxiety and nerves. Our service will provide a welcome consistency of support that new students can continue using during university life at Greenwich."

One user of the service said: "I struggled when I first started university as it was a massive change. I found out about Big White Wall online and decided to try it and I'm glad I did. I feel I have somewhere to go that's judgement free and available all the time."

The university already offers a wide range of support for students, including one-to-one and email counselling, positive thinking sessions and self-help guides via its Student Wellbeing Service.

Through Big White Wall, prospective students in the UK will be also be able to access an anonymous online support mediated by counsellors, peer and community support and clinically facilitated courses to support for Mental Health and Wellbeing.

Professor Harrington added: "This is one element of a wider package of support for our prospective students. We'll be providing more information over the coming weeks."

*source: student hut